Dubai Taxi Company (DTC) has partnered with strategic partner Bolt to form a new partnership with National Taxi to further integrate traditional taxi services with the digital ride-hailing industry in Dubai.
The agreement signed between Mansoor Rahma Alfalasi, CEO of Dubai Taxi Company, and Toufic Mitri, Managing Director of National Taxi, will see 1,823 National Taxi vehicles incorporated in the Bolt platform.
The shift increases the fleet capacity digitally, which contributes to decreasing the waiting time and enhancing the service reliability during the peak periods.
DTC is the biggest taxi operator in Dubai in 2025, which operates more than 10,000 vehicles across its core transport businesses, including over 6,200 taxis, along with limousines, buses, and delivery services.
It has approximately half of the market share in city taxis, and since its establishment in 1994, it has expanded enormously.
The taxi industry in Dubai generally is a significant component of the mobility mix of the emirate, where millions of journeys are registered each year, and the number of app-based bookings increased.
Alfalasi said, “At DTC, we are committed to building strategic partnerships that enhance customer experience while strengthening Dubai’s mobility ecosystem. Through this collaboration, and with the addition of National taxis to our existing fleet of over 10,000 taxis on the Bolt platform, we are expanding access to taxis and embedding them more deeply into the digital ride-hailing experience. This integration brings us closer to reaching 80 percent target set by Dubai Government of converting street hailing trips to e-hailing.”
He also said that the city is undergoing a fast digital transformation, urbanization, and expansion of tourism are increasing taxi demand, and that coordinating services with these forces will help build a more resilient, future-ready mobility network.
Mitri added, “We are glad to have our fleet of 1,823 taxis on one of the UAE’s leading e-hailing platforms, Bolt. This partnership represents a significant step forward in optimising fleet utilisation and enhancing operational efficiency. With the smart technology and real-time demand matching capabilities of the Bolt platform, we are able to reduce idle time, improve driver productivity, and deliver faster, more reliable service to customers. Beyond efficiency, this collaboration enables us to elevate service quality while supporting more sustainable mobility through better route optimisation and reduced unnecessary mileage.”
