Uniphore is redefining the role of artificial intelligence in business transformation across the Middle East. In an exclusive conversation, Abdallah Saqqa, Regional Head & Vice President, Middle East at Uniphore, shared how the company’s mission as “The Business AI Company” aligns with the UAE’s goal to become a global hub for AI and innovation. By integrating business AI and automation, Uniphore is empowering financial institutions and government entities to strengthen customer trust, enhance operational efficiency, and optimize costs. Saqqa emphasized that Uniphore’s strategic partnerships and talent initiatives are also driving digital upskilling, job creation, and economic diversification—supporting the UAE’s AI Strategy 2031 and shaping a smarter, more connected future.
